Available courses

Online Reputation Management

Learn about how we use TrustPilot and other resources to support the firms online reputation management. 

Lender Relationship Management

This course is designed for the Customer Success Manager.

DIY Wealth Management

Learn how to manage a portfolio of assets to achieve your objectives.

New Product Design

This course describes the process for designing, developing and testing a new product innovation. Most documents connected with product design are saved on SharePoint at this location: Product Review

Reviews and Audits (Independant & Internal)

Managing Freelancers

Pre-onboarding (final recruitment stages)

This course includes some final onboarding steps for the hiring of new candidates.

Induction

This course aims to assist new staff with onboarding. It helps to familiarise them with the industry, team, platform, culture, stakeholders and more. We aim to keep this content in sync with the content on the Wiki.

UK P2P Lending industry (DRAFT)

How did the industry start and evolve, who are the main actors, and how has it been affected by regulation, market failures, public sentiment, etc?

Marketing Team Introduction

This course introduces the main resources used in the marketing department.

rebs systems and applications

Learn about the systems and applications used by the business. The assignments in this course are generally limited to obtaining access to the relevant system. There are separate lessons in development for each application, however, this course is about getting you set up. 

Compliance Induction

This course will take you through induction-level compliance training by introducing you to the regulatory principles, and the compliance requirements applicable to the firm. All staff must undergo this compliance induction training in the first few weeks of joining the firm. 

The follow on course is Compliance Fundamentals which all staff are expected to complete within their probationary period.

Trade Associations

A trade association exist to support members from a specific industry to collaborate toward achieving mutual objectives. Activities include Lobbying, Research, Marketing, Networking, and Education relevant to the industry.

In this course, we will look at the associations: UKCFA, European Crowdfunding Network, Fintech Alliance, Innovate Finance, and the Federation of Small Businesses.

It is important you understand which associations the firm is a member of and how it engages with them. Trade Associations often run as a consortium of organisations, so understanding the key influential board members is also important.

Customer Service Training

This course will prepare you for taking on a customer service role within rebuildingsociety.

P2P Customer Support Training

Financial Controller Training

This course introduces you to rebuildingsociety.com, and prepares you for your role within the finance department.

HMRC reporting obligations (Other Interest & CM100 / IF ISA reporting)

Learn how to prepare and submit:

  • IF ISA statistical returns
  • CM100 reports
  • Other Interest reports

Blockchain Analysis: Unveiling the Digital Ledger

This course will equip you with the knowledge and skills to explore and understand the intricacies of blockchain technology, specifically focusing on analysing transactions and uncovering valuable insights.

Target Audience:

  • Financial professionals, analysts, and investigators.
  • Law enforcement and cybersecurity personnel.
  • Anyone curious about the inner workings of cryptocurrencies and the digital economy.

Course Goals:

  • Gain a strong foundation in blockchain concepts and terminology.
  • Understand different blockchain platforms and their functionalities.
  • Learn how to analyse blockchain transactions and data.
  • Identify patterns and trends in blockchain activity.
  • Explore real-world applications of blockchain analysis in various industries.
  • Develop critical thinking and problem-solving skills for navigating the blockchain landscape.

S21 Crypto FP Approvals - Firm's Policies and Processes

Learn how the regulatory classifies the different types of cryptoassets according to PS23/6: Financial promotion rules for cryptoassets and how this aligns with the rules in connection with RMMI. Topics include:

  1. Understanding the relevant policy statements
  2. The firms policies
  3. The firms processes
  4. Application assessments
  5. External DD reports
  6. Internal Reports
  7. Application Assessment (supporting the board decision)

S21 FP approvals for Restricted Mass Market Investments (PS23/13 + 22/10 + 23/6 +FG23/3)

Learn how to review and approve Financial Promotions (FP) in a variety of different mediums to ensure they carry the appropriate risk warnings and are clear, fair, and not misleading. Remember to review in a constructive manner that trains staff (or 3rd parties) to get it right. Topics include:

  1. Classification of High‑Risk-Investments (HRIs)
  2. Risk Warnings
  3. Ban on incentives to invest
  4. Direct Offer Financial Promotions
  5. Onboarding Frictions
  6. Authenticity and Viability
  7. Sensitive Keywords (best to remove)
  8. Consumer Duty
  9. Using the project tool to track revisions 
  10. Using the s21 Gateway (INCOMPLETE)

Compliance Fundamentals

This course will develop your understanding of the compliance requirements, policies,  systems and controls used by the firm. 

You will be required to go through each module and where necessary complete short understanding and competency tests. Some tests are internally developed whereas others may refer you to a third-party system for lessons, tests, and certification. 

Crypto Product Knowledge

Learn about the features of crypto and the permutations of different types of crypto enabled. Learn about:

Introduction to rebs Operations Dept

rebuildingsociety products

Learn about the firm's financial products.

Operations

This Course brings together various lessons regarding the processing of loans.

Biz Dev - Loan Origination

This course includes training to support loan application processing and pre-operations. From taking an inquiry to handing over a completed application to the ops team for review and processing.

Crypto Crime (Hacks, Scams, Exploits & Other Financial Crime)

This course covers various aspects of financial crime, from high-tech hacks to old-fashioned fraud. Unfortunately, the crypto industry is rife with financial crime. Staff must demonstrate an understanding of the various threats and acquire knowledge that assists with mitigating such risks.

Due Diligence on 3rd Parties

This course covers various competencies in respect of undertaking an analysis and evaluation on a 3rd party. This could be a partner, prospective customer or key investor.

As part of the firm's Risk Management strategy, it works with various 3rd parties to analyse and evaluate the risks of working with various partners.

Risk Management Framework (RMF)

Crypto DD & Risk Analysis (S21 Clients AND Cryptoassets) FG23/3

  • Expectations vs Outcomes
  • 9 Dimensions of Crypto Risk
    • Volatility
    • Popularity
    • Utility
    • Transparency
    • Regulatory
    • Technical
    • Counterparty
    • Collateral
    • ESG
  • Internal Report
  • Applicant Risk Scoring Model
  • Participating in a meeting to discuss onboarding an applicant
  • Summary

Credit Risk Training

This course covers credit risk analysis training.  It provides the core competencies necessary before onboarding to the credit risk committee.

Crypto Architecture (Layers of the tech stack)

Developer Training (NEEDS REFRESH)

Key developer training is provided to help new developers get up to speed quickly.

Intro to Crowdfunding Tech

Many online business models rely on technology to operate. For example, retailers use e-commerce software like Magento, or Spotify to setup and operate an online shop to sell products. 

This course will look at the different types of crowdfunding and the different levels of software that facilitate setting up a crowdfunding platform. We will also look at what the technology does not do and what must be configured for the system to operate.

We will also look at some of our competitors, to better understand their offering. 

WLC Core System Training for Platform Operators

This course will take you through everything you need to know to run a financial platform using White Label Crowdfunding's technology platform. This course is essential for all platform operators.

It covers the basic concepts of how the platform works, as well as providing practical training on using the core features.

There are additional courses for all of the platform modules you may be using.

WLCF Project Manager Induction

This course will prepare you for working on client projects as a project manager with White Label Crowdfunding.

Sales Training

Learn about the sales processes and how to give a great demo! Please complete the course: "Intro to crowdfunding tech" first.

Outsourcing and Third Party Access

Remote Working

This course explains our approach to homeworking and homeworking requests by those who work for us.  

We believe there can be real benefits to enabling our staff to work from home, where the full circumstances of our business requirements and individual staff member’s particular situations and roles and responsibilities can accommodate this.


Information Security Course

White Label Crowdfunding Limited (hereinafter referred to as the “Company”) has an extensive and robust Information Security Program that consists of a vast array of policies, procedures, controls, and measures. This Information Security Course is the foundation of this program and ties together all other policies as they relate to information security and data protection. 

The Company Information Security Course covers all aspects of how we identify, secure, manage, use, and dispose of information and physical assets as well as acceptable use protocols, remote access, password, and encryptions. To ensure that the importance of each information security area is not missed or vague, we use separate policies and procedures for each information security area and where applicable, reference these external policies in this document.    

All information security courses, policies, and procedures should be taken, read and referred to in conjunction with each other, as their meaning, controls, and measures often overlap. In addition to our Information Security Program, we utilise the below courses to inform our information security controls: - 

  • Risk Management Course

  • Business Continuity Plan

  • Third Party/Outsourcing Course

  • Due Diligence Course & Questionnaire

  • Data Retention & Erasure Course. 

  • Data Protection Course

 

The Company is committed to preserving the Information Security of all physical, electronic, and intangible information assets across the business, including, but not limited to all operations and activities.  

We aim to provide information and physical security to: - 

  • Protect customer, third party and client data 

  • Preserve the integrity of the Company and our reputation 

  • Comply with legal, statutory, regulatory, and contractual compliance 

  • Ensure business continuity and minimum disruption 

  • Minimise and mitigate business risk 


Firewall Management

White Label Crowdfunding Limited (hereinafter referred to as the “Company”) utilises host based and boundary firewalls to protect its devices, networks, property, staff and customers. We understand the importance of effective protective measures and recognise our obligation to set up such firewalls to enable maximum protection and include effective firewall rules.  

The boundary firewall is essential in mitigating the risks associated with loss or threats to our information and business and we utilise government and expert guidelines and requirements for setting up the rules and parameters that define the firewall. 

We also use host-based firewalls on all devices to ensure a double layered protective approach. This allows for tailored rules and configuration on specific devices and the ability to protect that device and therefore the information it contains or accesses wherever it is used. 


BYOD, Remote Accesss & Working from Home

Asset Management

Asset Management is the process of identifying, classifying, managing, recording, and coordinating WLCF assets (IT and information) to ensure their security and the continued protection of any confidential data they store or give access to. 

Access Controll & Password Management

It is our responsibility to protect and secure our information and systems and we take this function very seriously. We have developed and implemented several physical, logical, and procedural measures and controls to enforce our approach. We understand that it is vital to protect the systems and information held and used by us from unauthorised use or access and are fully aware of how unauthorised access can affect security, personal information, and individuals.

Data Protection and Information Management

Data Privacy

WLCF is committed to protecting clients' personal and financial privacy. This privacy policy course describes the information we collect, how we use it, and customer rights to control it. 

By accessing and engaging with the site, the clients confirm that they have read and accepted the privacy policy.  Furthermore, WLCF may change the content or services found on our website at any time without notice. 


Email Usage and Archiving Course

This course should be taken in conjunction with our other information security courses and data protection protocols and measures for a complete approach to securing and protecting personal information. 

The Company recognises that email is a necessary and standard way to communicate in business and makes up an essential part of the Company's communication with other employees, third parties, and our customers. 

Like all forms of technology the Company uses, email can pose security or business risks if used or set up incorrectly or inappropriately. This email policy course sets out our approach and expectations for the safe and secure use of email throughout the Company and provides guidelines on good email etiquette for those using and accessing email.